Motoring

Our hatchback bursts at the seams on trips away and we need more space

We're considering fitting a roof box or a trailer or is there a better option?

Every week a Guardian Money reader submits a question, and it's up to you to help him or her out a selection of the best answers will appear in next Saturday's paper.

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Money talks: Death dates, digital wills and the problem with no-fault claims

How and when to die, as well as a real payrises and skyrocketing mortgages

Hello and welcome to this week's Money Talks a round-up of the week's biggest stories and some things you may have missed

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No-fault claims adding 30% to car insurance, AA finds

Mystery shopping exercise reveals motor insurers charge up to 50% more for driver with two no-fault claims

As if someone crashing into the back of your car isn't annoying enough, finding that you are being charged almost a third more for car insurance as result is likely to provoke road rage in even the calmest of motorists. A mystery shopping exercise by the AA found that drivers who declared they had previously made one no-fault claim on their cover were quoted 30% higher premiums by a small number of insurers, while those with two no-fault claims to declare were typically charged between 10% and 50% more than those with none.

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Only thing that came out in the carwash was a repair bill

Shell insists it isn't liable for the damage to my car

In December last year I took my car to a carwash at a Shell petrol station in Stoke-on-Trent. On the first pass the machinery failed to adjust its position and ripped off the plastic case from my wing mirror, cracking it in the process. The wiring of the electric mechanism was left exposed and the glass dangling. I immediately reported the malfunction and asked how to claim for the damage. The attendant was helpful but, working alone, she was unable to leave the shop to inspect the damage.

Her manager instructed her to take my details and said he would contact me to rectify the problem which he failed to do. I tried to make contact on a couple more occasions and was told he was "not available". I therefore had little option but to go ahead with a repair (which cost £71.22) to prevent further damage. But I was still left with a permanent scratch.

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Pensioner fights 'bullying' ParkingEye as it takes 1,000 drivers a week to court

Faced with £100 penalty for parking on private land one widow has decided to make a stand

It was a sunny autumn day and Anne Rodgers was looking forward to lunch with a friend at The Racecourse restaurant off the A50, which she had visited many times before. But, as she slowed down to enter the site, near Uttoxeter, Staffordshire, she was surprised to find it was now a virtual building site.

"There were holes everywhere and lots of heavy goods vehicles and some new buildings including a Euro Garages filling station. It was not clear where I could park I even had to ask a couple of construction workers if I was in the right place. I did not see any signs or notices about parking anywhere," she says.

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